Chapter 1	Introduction to Apps Mail »
Learning Objectives	• Map of Apps mail • Key differences from Outlook • Keyboard shortcuts • Apps mail labs
Chapter 2	Send and Receive Mail »
Learning Objectives	• Write and send messages • Emails grouped by conversation • Read and respond to messages • Create email message templates • Receive email from multiple accounts into your Google Apps inbox • Personalize your inbox and messages
Chapter 3	Manage Contacts »
Learning Objectives	• Add or delete contacts • Upload existing contacts and groups • Creating contact groups for parents, classes, teachers, organizations • Send to contacts or contact groups • Sync contacts to mobile phone
Chapter 4	Store and Organize Mail »
Learning Objectives	• Use 'Labels' to organize email by class or academic subject • Archive vs deleting messages • Automate your inbox with filters, templates • Forward your mail to a different address • Search tips for finding emails in a 25 GB inbox
Chapter 5	Apps Mail and your Email Software »
Learning Objectives	• Use your Apps mail account with email software using POP or IMAP • Switch to Apps mail from Microsoft Outlook • Import your old email into your Apps mail account
Chapter 6	Manage and Create Task Lists »
Learning Objectives	• To do lists and tasks in Apps Mail • Create, organize, and prioritize multiple task lists • Print or send a task list to someone • Integrate Tasks with Google Calendar
Chapter 7	Offline and Mobile Access to Apps Mail »
Learning Objectives	• Access Apps mail without an internet connection • Access Apps mail and tasks from your phone
Chapter 8	Chat Instantly in Apps Mail »
Learning Objectives	• Chat in Apps mail overview • Reply to email with chat, save and search chats • Add, remove, or change who appears in your chatlist • Chat with a group • More than words - voice and video chat